Verifying Account

basilmarket.com forums : General Maple Story | 14 posts archived

thread starter azngirlLH 10/25/05 + PM | QUOTE | PERMALINK | REPORT

Hey, is it just me, or is it that you can't verify your account? If anybody knows a way, tell me. Anyway, just yesterday I decided to change my password. I logged in, go to edit account, and change, right? Of course they send me an e-mail with the verification code, which doesn't come until a day later (today). After I got the code, I decided to log in to verify. So, I typed in my user name and new pass (yes, it's the new pass you put in, not old) and it says the information is wrong. I took a moment to think about this . . . and I just realized I couldn't play MS forever unless this thing is solved. I tried resetting my pass by going to the link about your forgotten MS pass, and I did get a temporary resetted pass that actually lets me log in and then I could verify it. But I didn't want to stick with a password that I would never memorize, so I tried changing my pass again, and the same problem comes up. Does anyone know a way around this?

vulpes 10/25/05 + PM | QUOTE | PERMALINK | REPORT

I think there was a notice about it although I don't know how to help, sorry

azngirlLH 10/25/05 + PM | QUOTE | PERMALINK | REPORT

Yeah there was a notice about how verification e-mails won't get through hotmail. It did for me, only a day later. But my problem is a bit tad different.

vulpes 10/25/05 + PM | QUOTE | PERMALINK | REPORT

no I saw something about there being a problem verifying new accounts *I think* it said you could log onto your account on the website but not in the game, it might be a problem with the verification codes?

azngirlLH 10/25/05 + PM | QUOTE | PERMALINK | REPORT

It says verifying NEW accounts. I'm not new to this game. I just decided to change my password and when you edit your account information, you have to verify your account again. Unless the GMs didn't tell us that it also included when you're verifying your old accounts. This is lame . . . just the moment I want to play with the patch out and this has to happen *f4*.

vulpes 10/25/05 + PM | QUOTE | PERMALINK | REPORT

sometimes they are a bit slow :/ I had problems with the gift glitch long before they posted not to use the gift function on the website =3=

azngirlLH 10/25/05 + PM | QUOTE | PERMALINK | REPORT

O_O I had a thought a few minutes ago . . . this quest is lasting only a week right? How long will it take for the maplestory staff to get my e-mail and help me solve my problem? Months?! X_X ;_; The quest . . . .

vulpes 10/25/05 + PM | QUOTE | PERMALINK | REPORT

I think it's a week

crazymitch 10/25/05 + PM | QUOTE | PERMALINK | REPORT

if i encounter a problem like that, then i woudl jus start over a new account

azngirlLH 10/25/05 + PM | QUOTE | PERMALINK | REPORT

I would never start my level 51 cleric over . . . ;_;. Plus it's not lost forever, just until the problem is fixed . . . .

Kiyobi 10/25/05 + PM | QUOTE | PERMALINK | REPORT

azngirlLH said: "O_O I had a thought a few minutes ago . . . this quest is lasting only a week right? How long will it take for the maplestory staff to get my e-mail and help me solve my problem? Months?! X_X ;_; The quest . . . ." Bah... unless you're a collector, you have nothing to worry about. That basket is like the flag, I've heard...

azngirlLH 10/26/05 + PM | QUOTE | PERMALINK | REPORT

I am a MAJOR rare item collector o____o. Reminds me of how I must always get rare holiday item drops in RuneScape . . . and how I'm willing to pay big bucks for the ones that were dropped before I played the game x_x.

ShinyWizard 10/26/05 + PM | QUOTE | PERMALINK | REPORT

Chill. Do you use Hotmail by any chance? I know how to fix the problem...at least I think so. The same thing happened to me like 2 days ago. Anyway, I emailed Hotmail and they replied. To fix this problem go to 'options', then go to 'mail or inbox or e-mail or w/e' then select the first heading (something like deleted junk mail then go to either safe list and add 'verify@mapleglobal.com, support AT NOSPAM mapleglobal.com ' and/or check that ur settings for junk mail r read later...Hope you dun ahve to restart...lvl fifty five *f5* lolz Good Luck~! and excuse my typos

Ragnarok 10/26/05 + PM | QUOTE | PERMALINK | REPORT

Wizet can't know of all glitches/problems when they release a patch. They need to run the patch for a while, and have players report any glitches they find. If everything was perfect the first try, they wouldn't be patching, and we'd have 3rd job and everything else. They'd fix whatever they found for the current patch, but they wouldn't be able to find every single little problem. Thats what we do. Frustrating yes, but its necessary.