thread starter WhyPlayMaple Aug 28 2009
+ PM | QUOTE | PERMALINK | REPORT
| So every time i would send a ticket about a name change or something i would get same ticket every time and I thought there was 1 automated message for each subject you can log a ticket about it. So I decided to test by sending some "hate mail" i guess you could call it. And I cant believe one of the workers actually read it. Lol Please enjoy. (P.S. They responded pretty quickly also.) This is what I sent them: I just wanted to know if you guys actually read these tickets or just sit on your *** all day. Hopefully we will know soon if you guys actually care about the users or if your ******* your dog on a giant pile of money. ~Thank you P.S. Go **** yourself This is what they wrote back: Greetings Jeff, Thank you for contacting Nexon America's Customer Support team. We do indeed read all tickets and we are here to help to the best of our ability. Please be aware that this kind of language and behavior is not appropriate. We understand that you are upset, however, this is not the way to make a complaint! Please be aware that abusive behavior will not be tolerated, and if you have an issue that you want addressed, please submit a ticket clearly stating your issue. Any further tickets containing abusive and/or vulgar language will be closed without being addressed. Sincerely, GM Jascol Nexon America, Inc. For security reasons any sensitive account information has been made private. Please do not give your password or pin number to anyone for any reason. Nexon representatives will NEVER ask you for your password or pin. Also if you do not believe me here is a picture of it http://i279.photobucket.com/albums/kk159/KaoticMS/Lol.jpg (photobucket) P.S.S. Notice the 2 !. I feel special now. |