Got my Silver Key Money Back :D!

basilmarket.com forums : General Maple Story | 15 posts archived

thread starter blahs May 12 2009 + PM | QUOTE | PERMALINK | REPORT

Remember how people said Nexon was rigged and sucked up their keys? I sent a ticket and they actually gave me back the money (Well in maple points) Yay for Nexon. Just to show Nexon actually does do a thing and sending tickets do matter as well. Greetings _____, Thank you for contacting Nexon America's Customer Support team. I'm sorry to hear that your keys were not working properly. This issue has been fixed and your account has been compensated with 2400 MaplePoints as compensation for the keys that you have lost. I'm very sorry for the inconvenience that this issue has caused you. Happy Mapling! Sincerely, GM Daliah Nexon America, Inc. NOTE: I only wasted 1200 nx too o_o

BobGlufunkis 05/12/09 + PM | QUOTE | PERMALINK | REPORT

Screenshot please.

SomeGuyXXX 05/12/09 + PM | QUOTE | PERMALINK | REPORT

I wud liek ss.

Luddienator 05/12/09 + PM | QUOTE | PERMALINK | REPORT

A good friend lost her Golden Key due to a glitch, ima tell her to submit a ticket :D

coowip2 05/12/09 + PM | QUOTE | PERMALINK | REPORT

BobGlufunkis said: "Screenshot please. " .

divine619 05/12/09 + PM | QUOTE | PERMALINK | REPORT

Yeah they said they wanted to improve their customer service, and apologized for being so bad about it.

blahs 05/12/09 + PM | QUOTE | PERMALINK | REPORT

Is that enough proof? Anyways be sure to sound serious in your ticket :D .

KingOfBlahs May 12 2009 + PM | QUOTE | PERMALINK | REPORT

they gave you back double because it costs them nothing to do so and you feel happy so you will buy more so its a win win win Edit lol im your king(Look at you name and mine)

realtnc420 05/12/09 + PM | QUOTE | PERMALINK | REPORT

What was the glitch?

blahs 05/12/09 + PM | QUOTE | PERMALINK | REPORT

Glitch was, you bought silver key from cash shop. For some reason, when you used them the box wouldn't open and all your keys would disappear.

LamPhong79 05/12/09 + PM | QUOTE | PERMALINK | REPORT

ugh i lost a 30% Shield att in MTS. Logged 2 tickets/ All they said was to send in another ticket

Arios 05/12/09 + PM | QUOTE | PERMALINK | REPORT

Mmm, my ticket disappeared.

mercuryadept 05/12/09 + PM | QUOTE | PERMALINK | REPORT

GM Daliah said: "This issue has been fixed and your account has been compensated with 2400 MaplePoints as compensation for the keys that you have lost." That wasn't redundant.

bas 05/12/09 + PM | QUOTE | PERMALINK | REPORT

They didn't give me my nx back for the golden master key glitch, stupid Nexon.

idkdude 05/12/09 + PM | QUOTE | PERMALINK | REPORT

Free NX? Cool! I'm gonna try it now!